Dear customer,

Welcome to the app support.
At the moment this page is being redesigned and under construction.

Please submit your query to:

apps@cac.mercedes-benz.com
for the following apps:
Mercedes-Benz media app
Mercedes-Benz Dashcam
Mercedes-Benz Guides
AMG Track Pace

mercedes_me_connect@cac.mercedes-benz.com
for the following apps:
EQ Ready
Mercedes-Benz Charger
Mercedes-Benz Advanced Control
smart EQ control

Please include your contact details, VIN (vehicle identification number), a description of your question, the name of the app it relates to and we will get in touch with you.

We apologize for the inconvenience.

Thank you.
Mercedes-Benz app support